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About Us
About Us
ChordRent is Sydney’s go-to destination for guitars and gear, making the hire process simple and stress-free. We serve the entire music community — from professionals and aspiring players to event organisers — with a wide range of reliable instruments and equipment.
ChordRent is Sydney’s go-to destination for guitars and gear, making the hire process simple and stress-free. We serve the entire music community — from professionals and aspiring players to event organisers — with a wide range of reliable instruments and equipment.
Based in North Strathfield, we keep rentals flexible, transparent, and affordable. No lock-in contracts, no hidden costs — just quality gear and straightforward service designed to support musicians at every level.
Based in North Strathfield, we keep rentals flexible, transparent, and affordable. No lock-in contracts, no hidden costs — just quality gear and straightforward service designed to support musicians at every level.
Why ChordRent?
Why ChordRent?
Our mission is to make music accessible by providing easy, affordable access to high-quality guitars and gear. We believe every musician should be able to perform with confidence, regardless of experience or budget.
Our mission is to make music accessible by providing easy, affordable access to high-quality guitars and gear. We believe every musician should be able to perform with confidence, regardless of experience or budget.
- Hassle-free hire process
- Flexible rental options
- Transparent pricing with no surprises
Terms and Conditions
Terms and Conditions
Please read these terms carefully before renting equipment from ChordRent. By proceeding with a rental, you agree to the following:
1. Rental Period
1. Rental Period
1.1 The rental period begins on the date the equipment is collected or delivered and ends on the agreed return date.
1.2 If you are unable to collect the equipment on the scheduled date, you must notify ChordRent promptly to arrange an alternative.
1.3 Extensions must be requested in advance, are subject to availability, and may incur additional charges.
2. Rental Fees and Deposit
2. Rental Fees and Deposit
2.1 A standard $200 deposit is required prior to renting, payable via bank transfer or cash at pickup.
2.2 Higher deposits may be requested for premium or high-value gear; this will be communicated in advance.
2.3 The deposit also serves as confirmation of your booking.
2.4 If the deposit is not received on time, ChordRent reserves the right to release the equipment to another client.
2.5 Equipment is allocated on a first-come, first-served basis once the gear request form and deposit are completed.
2.6 Rental fees and the deposit are due before or at the start of the rental period.
2.7 Deposits are refunded after the equipment has been returned and inspected for damage or missing items.
3. Payment Methods
3. Payment Methods
3.1 Payments may be made via bank transfer or cash.
3.2 Full payment must be received before or at the time of pickup/delivery.
4. Delivery and Pickup
4. Delivery and Pickup
4.1 Equipment can be collected from our North Strathfield location.
4.2 Free delivery is available for orders over $100 within a 20km radius (subject to availability).
4.3 You will be advised if your order qualifies for free delivery.
4.4 Deliveries outside this area may incur additional charges.
5. Use of Equipment
5. Use of Equipment
5.1 Equipment must be used only for its intended purpose and handled with care.
5.2 The renter is responsible for any loss or damage that occurs during the rental period.
5.3 Repairs or modifications are not permitted without prior written consent from ChordRent.
5.4 This includes changes such as string replacement, insertion of tremolo arms, or adding batteries to powered gear.
6. Return of Equipment
6. Return of Equipment
6.1 Equipment must be returned on the agreed date.
6.2 Late returns may attract additional charges.
6.3 Equipment must be returned in the same condition as received.
6.4 The cost of any damage or missing items will be deducted from the deposit or charged separately.
7. Liability
7. Liability
7.1 ChordRent is not liable for any injury, loss, or damage resulting from the use of rented equipment.
7.2 The renter assumes all risks associated with the use of the equipment.
7.3 The renter is liable for theft, loss, or damage caused by third parties during the rental period.
8. Damage, Loss, or Theft
8. Damage, Loss, or Theft
8.1 The renter is responsible for the full cost of replacement or repair of any damaged, lost, or stolen equipment.
8.2 All replacement or repair costs must be settled within 14 days of the agreed return date.
8.3 Insurance, including public liability cover, remains the responsibility of the renter.
8.4 All cables, stands, and accessories must be returned correctly coiled, stowed, and in working order.
9. Sub-Hire
9. Sub-Hire
9.1 Sub-hiring or lending equipment to third parties is not permitted without prior written approval from ChordRent.
10. Cancellation Policy
10. Cancellation Policy
10.1 Cancellations made more than 24 hours before pickup/delivery are eligible for a full refund.
10.2 Cancellations within 24 hours of the scheduled time may incur a cancellation fee equal to one day’s hire of the booked equipment.
11. Privacy Policy
11. Privacy Policy
11.1 ChordRent values your privacy and will only use your personal information for booking and operational purposes.
11.2 Information will not be shared with third parties without your consent, except where required by law.
12. Governing Law
12. Governing Law
12.1 These terms and conditions are governed by the laws of New South Wales, Australia.
12.2 Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
13. Contact Information
13. Contact Information
For any queries regarding these Terms and Conditions, please contact:
Email: terance@chordrent.com.au
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